Cookie Policy
The cookies and similar technologies Pan & Plates uses and how to control them.
This Cookie Policy explains how Pan & Plates, Inc. uses cookies and similar technologies on panandplates.com. We keep it minimal: essential cookies to run the site, and a few optional tools only if you say yes. For more on how we handle personal data, see our Privacy Policy.
What cookies are
Cookies are small text files a website stores in your browser. Similar technologies, such as browser local storage, work the same way. They let a site remember things like whether you’re signed in or what choices you’ve made.
How we use cookies
When you first visit, our cookie notice offers two options:
- Essential only — we use only what’s strictly necessary to keep you signed in, secure your account, and prevent fraud at checkout.
- Accept all — we also enable privacy-friendly analytics (Plausible) and our support chat (Intercom).
We don’t use advertising or cross-site tracking cookies. Your choice is saved in your browser’s local storage under the key pp_cookie_consent for 12 months, after which we’ll ask again.
Cookies we use
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| wordpress_logged_in_* | Pan & Plates (WordPress) | Keeps you signed in to the website | Session, or 14 days if “Remember me” | Essential |
| wordpress_sec_* | Pan & Plates (WordPress) | Secures your signed-in session | Session, or 14 days if “Remember me” | Essential |
| wp-settings-* | Pan & Plates (WordPress) | Remembers interface preferences for signed-in users | 1 year | Essential |
| pp_session | Pan & Plates | Maintains your app session and account access | 30 days | Essential |
| __stripe_mid | Stripe | Fraud prevention during checkout | 1 year | Essential |
| __stripe_sid | Stripe | Fraud prevention during checkout | 30 minutes | Essential |
| pp_cookie_consent (local storage) | Pan & Plates | Stores your cookie choice | 12 months | Essential |
| Plausible Analytics (no cookie set) | Plausible | Cookieless, aggregate visit counts | None stored | Optional |
| intercom-id-* | Intercom | Identifies your browser so support chat history persists | 9 months | Optional |
| intercom-session-* | Intercom | Keeps your support chat session active | 7 days | Optional |
Stripe cookies are set only on checkout pages.
Managing your choice
To change your choice, use the “Cookie settings” link in the site footer, or clear the pp_cookie_consent entry by clearing site data for panandplates.com in your browser—the notice will appear again on your next visit. You can also block or delete cookies through your browser settings; note that blocking essential cookies will prevent you from signing in or checking out.
Changes to this policy
If we add or change cookies, we’ll update this page and, where the change affects optional cookies, ask for your consent again.
Contact
Questions about cookies? Email privacy@panandplates.com. Pan & Plates, Inc., 2261 Market Street #5182, San Francisco, CA 94114, USA.